Mistake Methodology

As I’ve been creating this book for my thesis project, I’ve also been developing my methodology that i’ve extrapolated from research into error. I’ve then been applying this methodology to the everyday joy of queueing.

blunder
Blunders in Sweden seem to be generally treated with silent denial.

slip
Slips and inefficient additions to a system are swiftly removed and put in their place.

omission
Results to come…


While queue jumping is a criminal offense in britain, punishable by immense verbal abusing, it seems that in Sweden, in an average everyday queue, jumpers are tolerated. The old lady at the front actually turned around, smiled at me, and said hello.

Placebo Queues

placebo-queue

Method = Omission

So far I’ve created 3 “Placebo Queues” in Newcastle, Uk and Stockholm, Sweden. A Placebo Queue is a queue that looks exactly like a queue, but is disfunctional in the fact that it has no reason; no goal. The people in the placebo queue are queueing just for the sheer pleasure of queueing.

Why create these queues with no reason? I am interested in if the passerby notices the error in the queue; if the queue creates a double take and gets one to question reality. A side-line to this is i’m interested in the amount of people it takes to create a queue as well as the behaviour of our queuers AND if any unsuspecting passerby actually joins the queue.


#01 – Newcastle-upon-Tyne, UK


#02 – Newcastle-upon-Tyne, UK


#03 – Stockholm, Sweden.

The results:
People were really quite curious of the “Bridge Queues.” The weather obviously was a major factor in people’s behaviour. Even so, the Stockholm Snow Queue got alot of laughs and even a few old ladies investigating if the sign in front of them said something about why they would be queueing. The queue with the fake leader, but real queuers, waited until a bus came then, realising the man was not queueing for the bus, all looked a bit bemused and made their way towards the bus. A few asked him what he was queuing for. The man said “no reason”.

Designing Error

3
5

Ingvild Stovring from the Oslo School of Architecture has produced something that is very much in tune with this thesis project. Stovring has produced a book, or more a form of error manual, on how errors can improve products and services. In her own words:

This project is about exploring unexpected outcomes. Is it possible to use errors as an inspiration and a generator for new, fresh ideas and design solutions? Instead of trying to avoid errors, I wanted to learn from them and explore how they could improve a service / design.

Today products are being produced by machinery that is so accurate and clever that mistakes seldom or never occur. This has lead to a homogenic appearance, where every product within its category looks almost the same. This can easily be described as a lack of “personality”.

Alot of the content look very much along the lines of my methodology into nonsense and computer errors in real life. I’m trying to get ahold of her book as I’m interested to see how’s she has categorised the errors and used them to create new designs.

Thanks to Stina for the link.

A queue of cues

queue-of-cues

Methodology

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Click image for slideshow